Question 1

What if I am looking for something not listed above?

Accepted Answer

We are constantly expanding our offerings and would love to hear more about what you need. Please fill out the form on our Inquire page and we’ll get back to you as soon as we can.

Question 2

Can The Staycay act as my house manager?

Accepted Answer

For clients seeking ongoing home management, yes. The Staycay serves as your dedicated house manager, overseeing the needs of your home and coordinating the right vendors to handle everything from housekeeping and meal prep to childcare and beyond. You have one point of contact. We take care of the rest.Interested in ongoing home management? Reach out through our Inquire page and we'll find the right setup for you.

Question 3

Who are your vendors?

Accepted Answer

We have a network of over 50 carefully vetted professionals across Long Island and NYC. Every vendor in our network has been personally reviewed for quality, reliability, and professionalism — so you never have to wonder if you're in good hands. You are.

Question 4

Why aren’t prices listed?

Accepted Answer

Since every experience is specifically tailored to each client's needs, we don't believe in one-size-fits-all pricing. Once we understand what you're looking for, we'll provide a custom quote that reflects exactly what's included — no surprises, no guesswork.

Question 5

Can I combine offerings to create my own package, or adjust what’s included in an existing package?

Accepted Answer

Yes, of course! 
Every experience is tailored to meet the specific needs of our clients. We encourage you to think of our packages as a starting point, not a fixed menu. Simply share what you have in mind on our Inquire page and we'll put together something that feels just right for you.

Question 6

What if I’m looking to book a recurring service?

Accepted Answer

We’d be happy to work with you on this, as we offer several recurring service options for our clients. Simply fill out the form on our Inquire page and we’ll be in touch.

Question 7

How far in advance do I need to book?

Accepted Answer

This varies based on the service or package you're looking for, or the complexity of your soirée. Generally we ask for two weeks' notice for all Everyday Service bookings and one month for all Staycay Package and Soirée bookings. We can sometimes accommodate a quicker turnaround — fill out the form on our Inquire page and we'll be in touch to discuss what's possible.

Question 8

How quickly will I hear back once I submit an Inquiry?

Accepted Answer

You can expect a response within 24-48 hours.

EVERYDAY SERVICES

Your home deserves to run as beautifully as it looks.

From weekly cleaning and meal prep to at-home wellness and personal styling, our everyday services take the coordination off your plate, so your home works for you, every day.

HOME MANAGEMENT SERVICES INCLUDE

WELLNESS + SELF CARE SERVICES INCLUDE

FREQUENTLY ASKED QUESTIONS